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Warranty and Returns



The led uv curing system warranty time is two years,based on 15000 hours running time, we regards the running time as expiry date even it runs less than 15000 hours but two years passed. 

In case that cusomer operate the machine under the usage of instruction sheet, any products broken or damage, we will offer the repair service for free or replace for free. Beside the warranty days , we continue to provide life-long maintenance services mainly for the power supply and some core components. we will cover shipping costs for both back and forth.

Warranty time start with the date of manufacturer, if any special circumstances, the user, sales agents, manufacturers can negotiate.

Maintenance and Warranty Instruction
1,please keep the user warranty card, as a maintenance certificate.
2,The maintenance guarantee period is within two year of the purchase date.
3,During the maintenance guarantee period of the equipment, in the case of normal operation and maintenance, if the equipment itself, its components, materials, and process have been observed with problems, faults, which are proved to be true by inspection, the company will provide free repair or component replacement service.
4,The company reserves the right to modify and interpret all the content.


Even if within the warranty period, if the following occurs, certain maintenance costs will be
For cases as follows, free maintenance will not be granted
1,Damage of equipment due to wrong installation or operation.
2,Repair, modification, or alteration by technical personnel who are not from our company or any component replacement in this product by the user itself.
3,The product code has been altered or does not conform to the information of this guarantee.
4,Damage caused by operational negligence or by water or other matter entering into the product.
5,Fault or damage caused by accidental incidents or natural disaster.

Any problems in the after-sales service, please contact us directly by within warranty period, if under the usage of instruction sheet, any products broken or damage, we will offer the repair service for free or replace for free.Beside the warranty days , we continue to provide life-long maintenance services mainly for the power supply and some core components. we will cover shipping costs for both back and forth.